Privacy Policy

1. Overview

Premier Motor Works Inc. (“we,” “us”) respects your privacy. This policy explains what information we collect, why we collect it, how we use it, and the choices you have. It applies to this website and to our business operations at 1155 60th Street, Brooklyn, NY 11219.

2. Information We Collect

Information you give us directly

• Contact details — your name, phone number, and email address when you call, text, message us on WeChat or 小红书, or visit the shop.
• Vehicle information — make, model, year, VIN, mileage, license plate, and service history.
• Service records — descriptions of work requested and performed, estimates, invoices, and related notes.
• Insurance information — for collision claims, your insurer, claim number, and adjuster contact.

Information collected automatically

• Usage analytics — we use Vercel Analytics to understand how visitors use this website (pages viewed, referring site, approximate region, device type). This service is designed to be privacy-friendly and does not use cookies to track individuals across other websites.
• Server logs — standard technical data such as IP address, browser type, and timestamps, retained for security and troubleshooting.

What we do not collect on this website

This website does not process payments and does not collect credit card numbers, bank account details, or Social Security numbers. Payment for services is handled in person at our shop.

3. How We Use Your Information

• To provide estimates, perform repairs, and communicate about your vehicle
• To contact you about the status of work in progress
• To maintain service records and warranty history
• To process insurance claims on your behalf, when you ask us to
• To respond to questions and inquiries
• To improve this website and our services
• To comply with legal, tax, and recordkeeping obligations

4. How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

• Parts suppliers — vehicle details necessary to order correct parts.
• Insurance companies — when you authorize us to work with your insurer on a collision claim.
• Service providers — vendors who help us operate, such as our website hosting provider. They may only use the information to provide services to us.
• Legal requirements — when required by law, subpoena, or to protect our legal rights.

5. Cookies and Tracking

This website uses minimal browser storage for basic functionality. Our analytics provider does not place advertising cookies or build cross-site advertising profiles. We do not run third-party advertising networks on this site.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly if you disable them.

6. Data Retention

We keep service records and invoices for as long as needed to support warranty claims, maintain vehicle history, and meet legal and tax recordkeeping requirements. Contact information is retained while you remain a customer and for a reasonable period afterward. You may request deletion of your contact information at any time, subject to records we are legally required to keep.

7. Security

We take reasonable measures to protect the information we hold, including limiting access to those who need it to do their jobs. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

• Access — request a copy of the service records we hold for your vehicle.
• Correction — ask us to correct inaccurate contact or vehicle information.
• Deletion — ask us to delete your contact information, subject to legal retention requirements.
• Communications — ask us to stop contacting you for non-service purposes.

To make any of these requests, contact us using the details below. We may need to verify your identity before acting on a request.

9. Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be posted here.

11. Contact Us

Questions or requests about your information? Contact us at: